You will learn how to:
- apply health and safety, food safety and security practices to ensure own safety and minimise potential hazards when serving customers.
- communicate effectively when serving customers and behave in a professional manner with colleagues, managers and customers.
- follow standard operating procedures to deal with familiar problems in a hospitality establishment.
Restaurant Services strand:
Provide food and beverage service in a restaurant.
Barista strand:
Prepare and present a range of espresso beverages for customers.
Programme Specific Information
Class Times
Classes are taught 3 days per week.
Jewellery
Students will be required to remove visible jewellery including facial piercings prior to practical classes.
Work Experience
There is no work experience component in this programme, however work experience or part-time employment is strongly recommended.
Entry requirements
This programme is open entry
Additional Expenses
- Stationery - $20
- Printing - $10
- Shoes - $130*
- Socks (Black) - $10
- Hair tie (black)/bobby pins (if required) - $5
*Fully enclosed flat black shoes. Solid leather closed in footwear with an appropriate non-slip, non-marking sole.
Career Options
Waiter, wine waiter, bartender, barista, cafe or restaurant supervisor.
Changes for new learners
WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology .
