You will learn how to:
- Monitor and maintain health and safety, food safety and security practices to ensure own safety and minimise potential hazards when serving customers.
- Monitor and maintain interactions between colleagues, managers and customers to provide efficient customer service.
- Monitor and maintain the application of standard operating policies and procedures to work roles in a hospitality establishment.
Restaurant Services strand:
Monitor and maintain food and beverage service operations.
Programme specific information
Class times
Classes are taught on-campus one day per week. Students will also undertake self-based study and complete theory and evidence based portfolio work and practical work experience. Some students may be required to attend and supervise on-campus evening restaurant services.
Work experience
Work experience or employment in a ‘front of house’ hospitality role is required. Students without current hospitality industry employment will be required to undertake a work experience front of house placement with a local hospitality business consisting of no less than 12 hrs per week.
Career pathways
Successful graduates will apply their skills to guide and monitor staff and maintain food and beverage operations in a broad range of food and beverage service outlets, including the responsible service of alcohol on licensed premises.
Entry requirements
- New Zealand Certificate in Food and Beverage Service (Level 3); or
- Equivalent knowledge, skills, work experience or study.
Other information
Fees free
Students who have never undertaken tertiary studies may be eligible for fees free. Fees free may also apply to students who have previously completed no more than 60 credits of tertiary study
Scholarships:
Free or subsidised fees via Maori & Pacific Student Scholarship placements are also available.
Additional expenses
- Stationery - $10
- Printing - $10
Career Options
Waiter, Bartender, Cafe, Bar or Restaurant supervisor
Changes for new learners
WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology .
Similar Programmes
New Zealand Certificate in Food and Beverage Service (Level 3)
